MANDATES

• Provide secretariat supports for the overall administration and management
• Develop appropriate procedures for smooth administrative functions
• Develop and enforce appropriate measures for efficient and effective management of Thromde resources including assets, machineries and office supplies.
• Develop human resource development and management plan for Thromde administration.
• Institute sound customer care system.

Responsibility of the Chief Administrative Officer (CAO)

As Head of the Secretariat Division, the CAO shall:

• Assist the Executive Secretary in overall administration and management of the Thromde Office.
• Coordinate and provide secretariat support to other divisions for improved public service delivery systems.
• Constantly monitor and support the customer service desk and periodically review and improve the public service delivery
• Develop appropriate procedures and measures that will enable the administrative function to operate smoothly and efficiently.
• Constantly monitor the functions of other sections and offices that are directly under the supervision of the Secretariat Division.
• Apprise the ES/management both issues and achievements of the secretariat division periodically.
• Carry out other tasks as may be assigned by the management/supervisor.